Aussie Broadband Reviews
Aussie Broadband scores 4.6 out of 5 from 33 first-person reviewer ratings. 97% of reviewers would recommend it to a friend. Its strongest rating is customer service (4.9 out of 5). Updated 19 August 2026; plan prices on this page pull live from our database.
97% of reviews would recommend Aussie Broadband to a friend
See where Aussie Broadband ranks: reliability · customer support · most recommended
NBN plans from $77/mth · Partner
What real customers say about Aussie Broadband
Customers consistently praise the Australian-based support team, highlighting their attentiveness, knowledge, and quick issue resolution. Many reviewers noted the reliability and consistent speed of their connection, often exceeding advertised rates, even during peak times. The ease of upgrading services and the proactive communication about outages were also frequently mentioned as positive aspects of their experience.
However, several reviewers expressed concern over increasing prices for the same service or noted that the plans are generally more expensive than competitors. While connection reliability was often praised, a few customers reported occasional buffering or instability during peak weekend or evening hours. Few other complaints stand out from the recent reviews.
Summary generated 1 June 2026 from 33 verified reviews. Auto-refreshed monthly.
About Aussie Broadband
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Aussie Broadband started in Morwell, regional Victoria, in 2003 and is now one of the country's largest independent providers, ASX-listed since 2020. It runs its own network with all support based in
Australia, which is a big part of its reputation for service.
read more...Aussie Broadband NBN Plans
| Name | Download Speed | Data | Cost | |
|---|---|---|---|---|
| Basic - nbn 12/1 | 12 Mbps | Unlimited | $77 per month | |
| Basic Plus - nbn 25/10 | 23 Mbps | Unlimited | $83 per month | |
| Show more NBN plans | ||||
Aussie Broadband Wireless Broadband Plans
| Name | Download Speed | Data | Cost | |
|---|---|---|---|---|
| Regular 25GB | 150 Mbps | Unlimited | $30 per month | |
| Large 50GB | 150 Mbps | Unlimited | $40 per month | |
| Show more wireless plans | ||||
Aussie Broadband Broadband Reviews
- 19 August, 2026
- Darlington, WA
- NBN - Residential
- 5/25 Unlimited Gb
- $55 per month
- Activation : < 1 week
Followup review of Aussie Broadband
Nothing has changed
Prices have slowly crept up but so have the costs with other providers AussieBB is more than comparable with them all.
Nothing much has changed on our home NBN service but on the Community Radio station I volunteer at we recently had to re-locate the transmitter site and going for a FTTN service at the new location was going to cost a lot to get a cable into the site. Like about $8,000 to ditch a miserable 2 pair cable into the site.
As we only need Data we looked at various data plans from other 4G Data providers and Aussie came out as being the most economical so a SIM for that service came from AussieBB and has been rock solid steady since installation.
Recommend to a friend : yes
See their original review from March 2019 (4.6/5)
+ Brilliant Call Centre access
– VOIP features somewhat lacking
A No Frills company who DO deliver what they promise most of the time.Outages are to be expected but at least AussieBB let you know unlike other ISP's who either dont know or simply will not say they have problems.
For what we get pricing is good and suits our need very well.
Technical support is also very good and they DO go that extra bit to sort things out promptly when there are issues such as experienced at cutover from ADSL.
Since going to Aussie BB I have recommended others to make the same move and 2 have done so.
Original ratings — reliability 4.75, tech support 4.75, value 4.75, customer service 4.75.
- 13 August, 2026
- Lake Macdonald QLD
- NBN - Residential
- NBN FTTN 25Mbps/10Mbps Unlimited
- $69 per month
- Activation : < 1 week
Followup review of Aussie Broadband
Still great user support.
More expensive, too many increases
Recent issues with connection reliabilty, Aussie engaged NBN and they resolved a connection issue in the cable pit in the nature strip. Aussie followed up post-repair to see if all was ok.
Recommend to a friend : yes
See their original review from March 2021 (4.8/5)
Good overall
+ Great user support
– Wish it was about 10 less per month
From the first contact with Aussie it took them 90 minutes to completely resolve our broadband issues that TPG hadn't been able to fix in 3 weeks. Single person point-of-contact to help with any issue - you don't get requeued to another group or team. Australian based, and you speak to someone, not a chat screen.
Original ratings — reliability 5, tech support 5, value 4, customer service 5.
- 11 August, 2026
- Gosford NSW
- NBN - Residential
- Power House nbn
- $149 per month
- Activation : < 1 week
Followup review of Aussie Broadband
great speed, great support, great bundles.
Could be a little cheaper, but i can live with it.
No real issues in 5 years, easily moved house without downtime and now have a bundled discounted mobile plan with them too.
Recommend to a friend : yes
See their original review from April 2021 (4.8/5)
Great speeds, zero downtime
+ often above 600mb speeds, no downtime in the past year and the technical support guys know their stuff.
– Could be a little cheaper, but i can live with it.
had a painless setup, rarely any speed slow downs and only had to contact the service team once to get a non-pooled IP for external access to my network.
Original ratings — reliability 5, tech support 5, value 4, customer service 5.
- 10 August, 2026
- Kleinton QLD
- NBN - Residential
- everyday nbn
- $79 per month
- Activation : < 1 week
Followup review of Aussie Broadband
I have had to call Aussiebroadband a few times for minor issues and they have always resolved these issues with a real sense of customer service. They operate an Australian call center and are always willing to help. Still very happy with the service
Recommend to a friend : yes
See their original review from May 2021 (4.8/5)
One of the few genuine customer service experiences left in ISPs
+ customer service, connection reliability
– price is pretty on par with the other providers
I have had to call Aussiebroadband a few times for minor issues and they have always resolved these issues with a real sense of customer service. They operate an Australian call center and are always willing to help.
Original ratings — reliability 5, tech support 5, value 4, customer service 5.
- 6 August, 2026
- Hectorville SA
- NBN - Residential
- Unlimited
- $99 per month
- Activation : < 1 week
Followup review of Aussie Broadband
Reps are great!
Price increased but only slightly
Offers a good range of internet services, including Static IP - and a free speed increase recently which was awesome.
Recommend to a friend : yes
See their original review from July 2021 (4.8/5)
Great customer service
+ Wonderful reps
– Speed went down recently
Offers a good range of internet services, including Static IP.
Original ratings — reliability 4, tech support 5, value 5, customer service 5.
- 3 August, 2026
- Woodridge QLD
- NBN - Residential
- Fast Fibre
- $99 per month
- Activation : < 1 week
Good broadband
Advertised Speeds, good customer support.
I havent had any negative experiences so far
Get above advertised speeds which is great. Broadband is expensive in Australia, so getting what you paid for is the least a company can do. I switched because my last provider wasn't giving me reliable connection and speed. Been pleased on Aussie Broadband.
Recommend to a friend : yes
- 31 July, 2026
- Mulgrave VIC
- NBN - Residential
- NBN Home fast unlimited 100/20
- $99 per month
- Activation : < 1 week
Followup review of Aussie Broadband
bundle discount for multiple services
The price has gone up a little but I have also moved my mobile service to them and have not had any issues with either service
Recommend to a friend : yes
See their original review from February 2022 (4.8/5)
Aussie Broadband have been the best ISP I have used
+ fantastic app with self service options. responsive local tech support
– no loyalty rewards or discounts, only new sign ups
AussieBB have been fantastic. The speeds are always quick and reliable and they are very good at communicating any upcoming outages.
Switching of plans is quick and easy through their app, which also includes many other useful features such as rebooting the connection or running connection tests.
The only time I've had to contact technical support was to opt-out of CG NAT and the process was quick and effortless.
I have on many occasions taken advantage of their referral program to refer my friends and family.
Original ratings — reliability 5, tech support 5, value 4, customer service 5.
- 29 July, 2026
- Guanaba QLD
- NBN - Residential
- 250/50 fast
- $129 per month
- Activation : < 1 week
Good company
Nbn install was fast
Expensive plan
We were on an old expensive plan , and they had cheaper for faster service but they dont inform you
Recommend to a friend : yes
- 28 July, 2026
- Grantham Farm NSW
- NBN - Residential
- Home superfast
- $104 per month
- Activation : 1 week
Switched to a more reliant provider
Provides fast internet.
One in a while network drops out
Internet connection speed stays stable and fast majority of the time and can handle multiple devices. Occasionally network drops out for around 20 seconds and usually unexpectedly or without any pattern during the day or night.
Recommend to a friend : yes
- 23 July, 2026
- HAPPY VALLEY SA
- NBN - Residential
- 100/20
- $89 per month
- Activation : < 1 week
Followup review of Aussie Broadband
Aussie continue to provide exceptional support and service even with continued rapid growth. They are the best supplier of NBN in Australia and I can’t recommend them enough
Recommend to a friend : yes
See their original review from March 2022 (5/5)
Incredible, Personal and Supportive
+ Very quick churn from existing carrier. high level of clear communication. incredible app
– none to mention Possibly slightly higher prices but I would pay this any day for the quality and support
Onboarding was a simple and welcoming process with Aussie. They treat you as an individual and depending on your technical knowledge are willing to have a conversation at that level. The churcn was 15mins to changeover and the app is a life saver. I am yet to see another ISP provide such a fantastic all in one app - providing so many levels of access and administration.
Original ratings — reliability 5, tech support 5, value 5, customer service 5.
Where is Aussie Broadband available?
Aussie Broadband sells NBN plans and 4G home broadband, so coverage matches the NBN footprint and the mobile network its home wireless service runs on. Plans are available to households in Sydney, Newcastle, Brisbane, Melbourne, Adelaide, Perth, Canberra, and Darwin, along with regional Australia where the underlying network reaches. Enter your address on the Aussie Broadband site to confirm what's available at your premises.
Frequently asked questions about Aussie Broadband
Is Aussie Broadband any good?
Based on 33 verified reviews on Oz Broadband Reviews, Aussie Broadband is well rated — overall rating 4.6 out of 5. 97% of reviewers said they would recommend Aussie Broadband to a friend.
How much does Aussie Broadband's cheapest NBN plan cost?
Aussie Broadband's cheapest active NBN plan is the Basic - nbn 12/1 at $77.00/month — 12 Mbps download with unlimited data.
What plans does Aussie Broadband offer?
Aussie Broadband currently offers 17 NBN plans and 3 wireless plans listed on Oz Broadband Reviews. See the full list of plans above with prices, speeds and data limits.
Where is Aussie Broadband's call centre?
Aussie Broadband's customer support is based in Australia. Australian-based support is often a differentiator for customers who prefer onshore service.
How can I contact Aussie Broadband?
You can reach Aussie Broadband by phone on 1300 880 905 or online at aussiebroadband.com.au. Note that contact details can change — always double-check on Aussie Broadband's official website before signing up.
Where can I read reviews of Aussie Broadband?
You can read the 33 verified reviews of Aussie Broadband above on this page. Reviews on Oz Broadband Reviews are submitted by real Australian customers and verified via email and phone to filter out spam and fake reviews.
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